Faq

I. When can I expect to receive my order?

• Hello! All orders are shipped approximately 3 days after a successful purchase. Barring any exceptional circumstances, you can typically expect to receive your package within 10 to 15 calendar days of your purchase. Please note that delivery to remote regions may take approximately 20 calendar days. If you wish to track your package or require further shipping information, please contact us at [email protected]. We are always happy to assist you with any inquiries.

II. Quality Standards for Phone Stands, Chargers, and Selfie Sticks

1. Phone Stands: These products are crafted from alloy materials, featuring a surface finish that has undergone either electroplating or baking paint treatment. The presence of a few minor surface particles falls within standard quality tolerances.

2. Phone Chargers: These chargers are constructed from ABS material and feature touch-sensitive controls. If the ambient light or digital display fails to illuminate after powering on the device, please charge the unit first before attempting to power it on again.

3. Selfie Sticks: This product is manufactured using a combination of ABS and aluminum alloy materials. The presence of minute particles or faint scratches on the surface of the telescopic shaft falls within standard quality tolerances.

III. Dear Customer: Upon receiving your mobile accessories, should you discover any quality issues (such as missing components or damage sustained during transit), please contact us immediately at [email protected]. Thank you!