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Shipping policy
All orders are shipped within 5 business days of receipt Monday – Friday 8 am – 5 pm. Orders placed between 4 pm and 5 pm on Friday are due for processing by the following Monday. We use the United States Postal Service and FedEx to deliver our orders. If the shipping carrier provides a tracking number, we will update your order with the tracking information.
We are unable to ship to the following addresses: Alaska, Guam, Hawaii, Puerto Rico, the U.S. Virgin Islands, U.S. Military Bases in the Americas, U.S. Military Bases in Europe, and U.S. Military Bases in the Pacific. *Please note that we cannot deliver to addresses containing a P.O. Box number. Signature Confirmation Policy: At LITOOLPOWER, we always prioritize our customers' safety and satisfaction. To enhance delivery security, we provide a Signature Confirmation service for all LITOOLPOWER products—including our stylish phone stands, chargers, and selfie sticks. This ensures that your purchased items arrive safely and securely. If you do not provide any specific instructions during checkout, this Signature Confirmation service will be enabled by default for all eligible items. If you prefer not to use this service, please inform us in advance. (Simply leave a note stating your request, and we will update your order accordingly.) Important Note: If you choose to opt out of the Signature Confirmation service, LITOOLPOWER will not be held liable in instances where the carrier confirms successful delivery to the designated address, yet the recipient reports not having received the goods. In such cases, you will need to contact the carrier directly to resolve the issue. Thank you for your understanding and cooperation in helping us ensure a safe and reliable delivery experience.
We are unable to ship to the following addresses: Alaska, Guam, Hawaii, Puerto Rico, the U.S. Virgin Islands, U.S. Military Bases in the Americas, U.S. Military Bases in Europe, and U.S. Military Bases in the Pacific. *Please note that we cannot deliver to addresses containing a P.O. Box number. Signature Confirmation Policy: At LITOOLPOWER, we always prioritize our customers' safety and satisfaction. To enhance delivery security, we provide a Signature Confirmation service for all LITOOLPOWER products—including our stylish phone stands, chargers, and selfie sticks. This ensures that your purchased items arrive safely and securely. If you do not provide any specific instructions during checkout, this Signature Confirmation service will be enabled by default for all eligible items. If you prefer not to use this service, please inform us in advance. (Simply leave a note stating your request, and we will update your order accordingly.) Important Note: If you choose to opt out of the Signature Confirmation service, LITOOLPOWER will not be held liable in instances where the carrier confirms successful delivery to the designated address, yet the recipient reports not having received the goods. In such cases, you will need to contact the carrier directly to resolve the issue. Thank you for your understanding and cooperation in helping us ensure a safe and reliable delivery experience.
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